Assistant General Manager
The Theater
Dubai, United Arab Emirates
Company Overview
Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.
Role Summary
Serving as the operational and commercial cornerstone of The Theater, the Assistant General Manager partners with the General Manager to ensure the seamless delivery of world-class guest experiences.
Key Responsibilities
Qualifications
Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.
Role Summary
Serving as the operational and commercial cornerstone of The Theater, the Assistant General Manager partners with the General Manager to ensure the seamless delivery of world-class guest experiences.
Key Responsibilities
- Operational Leadership: Supporting the General Manager in overseeing daily operations across all departments, ensuring nightly shows and events run seamlessly while upholding the highest standards of service, safety, and guest satisfaction. Managing the scheduling, staffing, and resource allocation with a focus on efficiency and luxury.
- Guest Experience: Upholds The Theater’s reputation for world-class hospitality by engaging with guests, anticipating their needs, and addressing concerns with discretion and grace. Ensures that dining and performance are seamlessly woven together, creating an experience defined by sophistication, artistry, and exclusivity.
- Entertainment: Works closely with the Entertainment and creative team to ensure every performance is delivered flawlessly. Oversees stage readiness, coordinate with artists and technical teams, and contribute ideas for new entertainment concepts, seasonal showcases, and themed events. Maintains the positive relationships with performers, agents, and production partners, maintaining a professional, safe, and dynamic environment
- Marketing & Brand Support: Collaborates closely with the marketing team to ensure campaigns, activations, and VIP experiences are executed seamlessly. Provides operational insights and guest feedback to shape initiatives that resonate with audiences and strengthen the brand. As a true ambassador of The Theater, ensures consistency across service, presentation, and all guest touchpoints.
- People & Culture: Inspires department heads and supervisors, fostering a high-performance culture grounded in accountability, innovation, and excellence. Champions training and professional development to ensure the team consistently delivers elevated service standards, and play a key role in recruitment, onboarding, and performance management, embedding the brand’s ethos throughout the organisation.
- Financial & Commercial Acumen: Supports the General Manager in managing the full P&L, ensuring revenue targets and profitability are consistently met. Takes ownership of budgeting, forecasting, and variance analysis, using data-driven insights to guide decisions. Monitor revenue across dining, beverage, ticketing, and private events, implement effective cost controls, and assess the ROI of entertainment programming and marketing campaigns, always balancing commercial performance with exceptional guest experience.
- Compliance & Standards: Ensures full compliance with health, safety, hygiene, and licensing regulations. Uphold operational policies and standard operating procedures to the highest standards, safeguarding the venue’s reputation and assets through diligent risk management and meticulous attention to detail.
Qualifications
- 10–15 years of progressive experience in hospitality, ideally within luxury, nightlife, or fine dining environments.
- Extensive experience managing high-volume nightlife or entertainment-led operations.
- Engaging, dynamic, and outgoing personality.
- Minimum of 2 years’ professional experience in Dubai.
- European candidates are preferred due to business module requirements.
- Candidates available immediately are advantageous.
Join 7 Management and be part of a dynamic team that values creativity, ambition, and excellence.